Last updated: August 21, 2026

BOOGS is an independent brand that currently operates through small-batch releases. Because of this, orders are carefully processed and fulfilled in limited quantities.

Order Processing

Orders for in-stock products are generally processed within 2–5 business days after the order is placed.

Orders are not normally processed on weekends or holidays.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Shipping & Delivery

After your order has been processed and shipped, estimated delivery typically takes approximately 3–7 business days, depending on the shipping carrier and destination.

Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside of BOOGS’s control, including carrier delays, weather, holidays, or other unforeseen circumstances.

Shipping Address

Customers are responsible for providing an Accurate and Complete shipping address at checkout.

If you notice an error in your shipping address, contact BOOGS as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Tracking

Tracking information will be provided once your order has shipped and tracking information is available.

Please allow some time for the carrier’s tracking system to update after the package has been handed to the carrier.

Lost or Stolen Packages

If tracking shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, and the shipping carrier.

BOOGS will work with the customer and carrier where appropriate to help resolve delivery issues.

BOOGS is not responsible for packages that are confirmed as delivered to the address provided by the customer and subsequently lost or stolen, except where otherwise required by applicable law.

Pre-Orders

Pre-order products are not immediately available for shipment.

When BOOGS offers a product for pre-order, the estimated shipping timeframe will be clearly displayed on the product page before purchase.

Pre-order purchases are subject to the BOOGS Pre-Order Policy.

International Shipping

BOOGS currently ships within the United States.

International shipping will become available in the future.

Contact

For shipping questions or concerns, contact:

support.boogs@gmail.com