Pre-Order Policy

BOOGS Pre-Order Policy

Last updated: August 21, 2026

BOOGS may offer select products through pre-order releases.

A pre-order allows customers to purchase a product before it is ready to ship.

Pre-Order Products

Products available for pre-order will be clearly identified as PRE-ORDER on the product page.

The estimated shipping timeframe will be displayed on the product page before checkout.

Pre-order products are not immediately available for shipment.

Payment

Unless otherwise stated at checkout, payment for a pre-order is collected when the order is placed.

By placing a pre-order, you acknowledge that the product is not immediately available and agree to the estimated shipping timeframe displayed at the time of purchase.

Estimated Shipping Dates

Pre-order shipping dates are estimates.

BOOGS works to meet the estimated timeframe provided but production, manufacturing, material availability, quality control, supply-chain, or carrier issues may occasionally cause delays.

If a significant delay occurs, BOOGS will communicate the updated timeframe and provide customers with any cancellation or refund options required by applicable law.

Pre-Order Cancellations

Customers may request cancellation of a pre-order before the order ships.

Once a pre-order has shipped, the order becomes subject to the BOOGS Refund & Return Policy.

Pre-Order Returns

Once a pre-order has been delivered, it is subject to the standard BOOGS Refund & Return Policy unless otherwise stated on the product page.

Pre-Orders With In-Stock Products

If an order contains both an in-stock product and a pre-order product, BOOGS may ship the items together once the pre-order product is ready.

If BOOGS chooses to ship the in-stock item separately, customers will not be charged an additional shipping fee for the separate shipment.

Limited Quantities

BOOGS may produce pre-order products in limited quantities. Once the available quantity has been reached, the pre-order may close.