Pre-Order Policy
BOOGS Pre-Order Policy
Last updated: August 21, 2026
BOOGS may offer select products through pre-order releases.
A pre-order allows customers to purchase a product before it is ready to ship.
Pre-Order Products
Products available for pre-order will be clearly identified as PRE-ORDER on the product page.
The estimated shipping timeframe will be displayed on the product page before checkout.
Pre-order products are not immediately available for shipment.
Payment
Unless otherwise stated at checkout, payment for a pre-order is collected when the order is placed.
By placing a pre-order, you acknowledge that the product is not immediately available and agree to the estimated shipping timeframe displayed at the time of purchase.
Estimated Shipping Dates
Pre-order shipping dates are estimates.
BOOGS works to meet the estimated timeframe provided but production, manufacturing, material availability, quality control, supply-chain, or carrier issues may occasionally cause delays.
If a significant delay occurs, BOOGS will communicate the updated timeframe and provide customers with any cancellation or refund options required by applicable law.
Pre-Order Cancellations
Customers may request cancellation of a pre-order before the order ships.
Once a pre-order has shipped, the order becomes subject to the BOOGS Refund & Return Policy.
Pre-Order Returns
Once a pre-order has been delivered, it is subject to the standard BOOGS Refund & Return Policy unless otherwise stated on the product page.
Pre-Orders With In-Stock Products
If an order contains both an in-stock product and a pre-order product, BOOGS may ship the items together once the pre-order product is ready.
If BOOGS chooses to ship the in-stock item separately, customers will not be charged an additional shipping fee for the separate shipment.
Limited Quantities
BOOGS may produce pre-order products in limited quantities. Once the available quantity has been reached, the pre-order may close.